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Service

In order to create a national brand, enhance the company's popularity, and establish a corporate image, we firmly believe that quality, systematic, and efficient services are the foundation for the development of our business. Through years of continuous exploration and progress, we have formed a service philosophy that takes customers as the core and regards quality as the lifeblood of the enterprise. We aim to create a high-quality service enterprise in China with strict management and advanced technology. We have formulated standardized management systems, strictly controlled the process, ensured product quality, achieved a quality policy that satisfies customers, adhered to the principle of customer first, and built a good sales service system to provide customers with excellent pre-sales, in-sales, and after-sales services!

Quick Pre-sale Response​​​

 
Provide Professional Consultation
We will reply to your technical questions within 2 hours.

Provide Detailed Information.
We will send the technical information you need to your email within 4 hours.

Provide Reasonable Quotations
We will provide you with a reasonable quotation within 2 hours.

Provide Inspection Reception.
We are always available to receive your inspection and will try our best to provide various convenient conditions for your inspection work.

During the sale of custom services​​


  We will sign contracts and technical agreements with you using the unified "Industrial Product Sales Contract".
  We will voluntarily abide by the provisions of the contract law to ensure the smooth implementation of the contract and technical agreement.
  We will strive to provide you with quality products on time and in quantity, and adopt appropriate transportation methods to ensure that you receive the goods in good condition.
  We will actively communicate with the users, respect their arrangements, and provide them with thoughtful technical support.
  We will provide you with services such as inspection, installation guidance, debugging, and training according to the provisions of the contract.
  All customers are treated fairly in terms of pricing and service, regardless of the size of the contract.​

After-sale Services Commitment


  We will provide relevant technical training and technical documents according to the customer's requirements.
  If there are quality issues with the product, we will strictly follow the contract terms.
  We guarantee to provide telephone guidance within 15 minutes, allowing you to troubleshoot simple equipment failures yourself.
  We will provide long-term spare parts for the products we sell.
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